How to Have a Successful, Less Stressful Launch Without Spamming Your List (Part One)

Blog posts, emails, PDF’s, videos, webinar slides, free call outlines, and don’t forget the actual product itself. You’ve been in creation mode – creating the product you know your clients will love. It’s time to get this baby out there. You’ve got your calendar in front of you, and need to start scheduling the emails for your launch.

All of the sudden you realize: I have no idea how often I should email. I’m afraid they’ll unsubscribe, or even worse, they’ll think I’m a spammer.

So you schedule two emails. One to tell your list about the product, and one to tell them that the cart is closing. That’ll be enough, right?

Right???!

WRONG.

It’s understandable that you feel this way. You certainly don’t want to be one of “those” people who emails their list every time they take a breath. You don’t want to be considered too self-promotional. 

But your product – it’s great. And you know it will help people.

So put yourself in their shoes. What if you were actively searching for the answer to a problem you have, and one of your favorite coaches created an amazing product that could solve it, but never told you? You would be bummed.

How do you email often enough that people are aware of your product, but not often enough that they’ll think you are becoming a spammer?

First, three important issues to consider.

  1. You must have a relationship with the people you are emailing. Otherwise, if they don’t understand who you are and why you’re emailing, they may think you’re a spammer no matter how many times you end up in their inbox.
  2. Your content to promotion ratio should be low. If you do have a relationship with them, your valuable content to promotion ratio needs to be at least 80% valuable content, 20% promotion. 90/10 (or even less) if possible.
  3. You need to have emailed the list recently. Any change/increase in amount of emails or starting to email again out of nowhere can trigger the “ewww” response in people.

If you don’t have a relationship with your list yet or haven’t mailed it recently, that’s okay! Start today. Draft out a series of emails you can send them that will be very helpful – schedule them out over the next several weeks, and you’re good to go.

Now that those guidelines are out of the way, we can discuss the question at hand.

How often should you mail your list?

Ask yourself this list of questions each time you start scheduling a launch:  (FYI: these questions are available in a downloadable PDF at the end of the post)

1. How long is your entire launch from pre-launch to the day after the shopping cart closes? Think about how many weeks you’re planning here and consider how often you usually email your list. If your launch will be 21 days long, and you usually email four times a month, that gives you a number of emails that your readers will be used to, and a framework to go off of. As long as you keep the emails valuable and true to your brand, you can (and should) email more often during your launch.

2. How long do you have set up for a pre-launch sequence? Or, if you have no formal pre-launch sequence, how long do you have before the cart opens?  – For each 7 days, you can probably mail two or three times.

3. How many pieces of pre-launch content (webinar, call, PDF/ebook, etc) are you using? – One email for each type. How many emails you send here will depend on how long your prelaunch is. If you have two weeks and three pieces of prelaunch content, you could send one email per piece. If you only have a week of prelaunch, you may want to consider sending less than three emails. 

4. Will you be introducing a payment plan mid-launch?  –  One email introducing the payment plan in the middle of the launch if you don’t have a lot of content or if people were asking for it. Otherwise, no separate email about it.

5. What type of bonuses (and how many) are there? – If they are limited in any way, consider emailing about them (one time).

6. How many days is the shopping cart open? – At least one email when cart opens, two reminders before close.

7. Will you have affiliates? – Be mindful that it is possible your readers may be receiving emails about your launch from other lists they subscribe to.

8. Have I emailed enough? — The people who are interested in your product won’t be upset with you at emailing – they WANT to be reminded so they don’t forget!! 

Want to use this as a guideline for your next launch?

Download the snazzy PDF version here:  Download the Email Worksheet

 

 

Later this week in Part Two of this post, we’ll discuss what you should actually do with these numbers and how they translate to your actual calendar.

In the mean time, do you have any questions about emailing during a launch? 

  • Mike Garner

    Perhaps I shouldn’t admit this, but as I’m relatively now to this game, hey.

    I’ve never done a product launch and although I’m certain that I should do, the whole thing is a bit daunting. I’ve downloaded the pdf, so thanks.

    I’ll have to get a product up and running now then!

    • http://www.ethicallaunch.com/ stacy

      We’ve all been new at this at some point, Mike! :) It’s great that you are learning now, you’ll be way ahead of the game when you want to launch something. 

    • http://bit.ly/vsjx5m Jeanne Pi

      The key to product launches is to start small. Don’t go for the huge launch on your first time out. Learn from and build on each successive launch. 

      There are so many moving parts in a launch that, if done incorrectly, can easily damage your brand and reputation. And in this day and age of social media, negative comments spread like wildfire. Best to learn to walk before you run.

  • http://www.ranashahbaz.com/ Rana Shahbaz

    You can write a whole book on this topic but I generally keep it simple and follow the following two fundamental rules:

    1. Offer value (If you solve true problems of your list they will love to click on your aff link too)
    2. Un-subscribing is a good thing (You don’t want people who are not interested what you have to say)

    This is my personal approach try it at your own risk :-)

  • http://twitter.com/MightyWiseMedia Eric T. Wagner

    Hi Stacy…

    Thanks for sharing this detail.  You’ve got some really good tips.  

    I think at the end of the day, it all comes down to “value”.  If you’re providing some kind of value in your emails that is relevant to your followers, they’ll soak it up all day long.

    However, the minute you fire off one or two emails that have no value in them, boom:  You’ve started down the path of killing your list.

    Think value, value, value.  ’Cause I guarantee they’re sitting there thinking “What’s in this for me?”…

    Thanks Stacy…  :-)

    • http://ryzeonline.com/ JasonFonceca

       I agree, Eric.

      At the same time delivering an ‘appreciated frequency’ of emails can be considered “value” :)

      Stacy, are you familiar with Jeff Walker, Greg Habstritt, or Dan Kennedy?

      • Stacy Stone

        Yes, I do know of Jeff & Dan, but Greg I am not as familiar with. I saw his launch happening a couple months ago but never really investigated it. Is Greg someone that you think delivers a lot of value?

        • http://ryzeonline.com/ JasonFonceca

           Greg’s been on the same stage as both of them, in fact, hosted them along with the Dalai Lama!  He runs SimpleWealth and is a brilliant, brilliant man.

          (And Canadian, so I feel the love :D )

  • http://www.productivesuperdad.com/ Timo Kiander

    Stacy,

    I’m having an outsider perspective to this topic  (I haven’t participated to any launches so far).

    However, do you think that there is a difference (how much you can promote) when promoting your own product versus an affiliate offer? Meaning, do you think that people are “less tolerant” when it comes to affiliate offers?

    I would suspect that creating your own product (and promoting it) holds a bigger value in the eyes of your list – assuming that people know and trust you.
    Cheers,
    Timo 

  • http://www.ryanhanley.com/ Ryan Hanley

    Stacy,

    This is great topic… and I want to piggy back off what Timo said in that I think when you are promoting your own products you have much more leeway in the number of messages you send.

    It’s also a good idea to send messages that have good content and a promotion.  That way people still feel like their getting value even if you are trying to get them to buy something.

    Thanks!

  • http://cnadeau.evolvingsolutions.ca/ Chris Nadeau

    I think the biggest thing is to make sure you deliver value. Give even more than your readers would ever imagine.  

    Segmentation is key as well.  You might have some people on your list more interested in something then others.  Keep the dialogue with them and let the others receive your other information.  Also, like Rana suggest, once you get in a grove, don’t be afraid to let people know if they are not interested in what you are providing, then tell them to subscribe.